Economics Computer Support Group

Christopher Jorgensen, Systems Support Specialist
62E Heady Hall
4-6718
cjorgens@iastate.edu

Curtis Balmer, Website programming and maintenance, including databases (publications, intranet, roster).
575 Heady Hall
Phone: 4-1870
curtb@iastate.edu

Michael Long, Connects hardware (e.g. printers, smart phones, tablets) and troubleshoots associated problems. Troubleshoots software and computer networking issues.
560E Heady Hall
Phone: 4-6219
mlong@iastate.edu

Brent Moore, General emergency contact – use only if the others are unavailable and help is urgent.
403 Ross Hall
Phone: 4-6832
bcmoore@iastate.edu

Jared Hetzler, Printing problems (toner cartridge replacements, jammed paper), software installation, thin client access for grad students, and equipment checkout. Basic troubleshooting.
62 Heady Hall
Phone: 4-2719
econstk2@iastate.edu

Help Logging in to Department Intranet/Course websites

If you are using Internet Explorer in Windows, enter your username as "netid@iastate.edu". If you are having trouble logging in from a computer that is not part of the Iowa State domain (i.e., your personal computer at home), you may need to change the security settings on your computer. To do this, download this fix and save it to your desktop. After you extract it (right click -> extract) double click the file and select yes when prompted to update the registry. After this is complete, you will need to reboot your computer.

Got computer problems?

Report any departmental computing issues to the following: econ-tech@iastate.edu

Public Student Labs

64 Heady -- 4-4278

Access: Open to all students M-F, 8am - 5pm, Spring/Fall
Summer Hours: M-F 9am - 5pm

Hardware: 12 Dell Precision, Pentium 4 2.8GHz, 512MB of RAM

Software: MSOffice XP, Gauss, GiveWin 4.5, and other economics programs

68 Heady -- 4-4278

Access: Open to all students M-F, 8am - 5pm, Spring/Fall
Summer Hours: M-F 9am - 5pm

Hardware: 48 Dell Precision, Pentium 4 2.8GHz, 512MB of RAM

Software: MSOffice XP, Gauss, GiveWin 4.5, and other economics programs

280 Heady

Access: Restricted to graduate students, open 24 hours per day

Hardware: 3 Dell Precision 340 Pentium 4 2.8GHz, 512MB of RAM

Software: MSOffice XP, Netscape, Acrobat, VirusScan, and other economics programs